melbet official Terms and Conditions

These terms are a legal agreement that applies to the melbet official website and all services under it. By accessing the site, opening an account, or using any service, you confirm that you have read and fully accepted these terms.

This agreement is written in English and applies to users in Bangladesh. If any difference is found between this version and a translation or version in another language, this version shall be considered final.

Alongside these terms, you should also read our Privacy Policy, as both documents together define our relationship with users.

To open an account on melbet official, each user must complete registration with accurate and complete information. A person may open only one account — multiple accounts are not allowed.

2.1 Registration Terms

• The name, mobile number, and email provided during registration must be genuine and valid.
• Keeping the password confidential is the user's own responsibility; it must not be shared with anyone else.
• Any changes to account details must be updated immediately.
• An account opened with false information may be closed at any time.
• Accounts are non-transferable — you may not allow anyone else to use your account.

2.2 Account Security

If you notice any unauthorized access or suspicious activity on your account, you must notify our support team immediately. melbet official will not be responsible for any loss to the account caused by negligence.

melbet official is for persons aged 21 years or older only. Opening an account for anyone under 21 is strictly prohibited.

3.1 KYC Verification

Before processing a withdrawal, or when a certain transaction amount is exceeded, the user may be required to complete identity verification (KYC). Any of the following documents may be requested during this process:

• National Identity Card (NID)
• Valid passport
• Driving licence (where date of birth is clearly shown)
• Proof of ownership of the payment method used

Withdrawal requests will not be processed until verification is complete.

Depositing and withdrawing funds on melbet official is fully secure and compatible with payment methods commonly used in Bangladesh.

4.1 Deposit Rules

• Minimum deposit: ৳300 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks).
• Deposits must be made in the same name under which the account is registered.
• Deposits through third parties are not accepted.

4.2 Withdrawal Rules

• Minimum withdrawal: ৳1,000.
• Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Withdrawals are generally processed within 5–30 minutes.
• Withdrawal requests may be rejected if KYC verification has not been completed.
• Withdrawals may be restricted until active bonus wagering requirements have been met.

melbet official offers a welcome bonus for new members and promotional offers from time to time. The following terms apply to the use of these bonuses.

5.1 Welcome Bonus

A 150% bonus is available on the first deposit, up to a maximum of ৳15,000. The bonus amount must be wagered 25 times before it can be withdrawn.

For example: a deposit of ৳1,000 will receive a ৳1,500 bonus, making the balance ৳2,500. Before withdrawing the bonus, ৳1,500 × 25 = ৳37,500 must be wagered.

5.2 General Bonus Rules

• A bonus may only be withdrawn after its associated conditions have been met.
• Multiple bonuses on the same deposit will not apply together unless specifically stated.
• Strategic or coordinated betting for the purpose of earning bonuses (bonus abuse) is prohibited.
• Promotional offers may have a specific validity period — the bonus will be cancelled after expiry.
• If bonus abuse is proven, the right to suspend the account is reserved.

5.3 VIP Program and Cashback

Regular players may be enrolled in the melbet official VIP program. There are three tiers — Bronze, Silver, and Gold — with weekly cashback benefits. Cashback is calculated on the weekly net loss. Advancement to a higher tier is determined by activity.

melbet official offers betting on cricket, football, and various other sports, as well as slots, live casino, fishing games, and many other game types. The main rules on betting and gaming are described in this section.

6.1 Betting Rules

• A confirmed bet cannot be cancelled unless the relevant event is cancelled.
• Bets placed at odds that were incorrectly displayed due to a technical error may be considered void.
• Placing bets using match fixing or insider information is strictly prohibited.
• In live betting, some bets may not be accepted due to network delays.

6.2 Gaming Policy

• Game results are determined through a verifiable Random Number Generator (RNG).
• Any interference with or modification to the game provider's server or client software is prohibited.
• Using bots or automated software to play games is prohibited.
• Winnings obtained due to a technical error may be considered void.

6.3 Dispute Resolution

Any dispute regarding the result of a bet or game must be reported to our support team within 72 hours. The decision of melbet official will be considered final. For general questions, you may visit our FAQ section.

melbet official reserves the right to temporarily or permanently close an account without prior notice in any of the following circumstances:

• Using multiple accounts or attempting to conceal identity.
• Abuse of bonuses or promotional offers.
• Involvement in fraud, deception, or illegal activity.
• Registering with false or misleading information.
• Failure to provide required documents for KYC verification.
• Using bots or automated software.
• Attempting unauthorized access to another user's account.

Upon account closure, the valid balance (excluding bonuses) will be returned, but may be forfeited if misconduct is proven. If you wish to close your account voluntarily, please contact the support team.

melbet official is an online entertainment platform. Our liability is limited in the following matters:

• If a game or bet is interrupted due to internet connection or device issues.
• Due to delays or errors by third-party payment providers.
• If the account is harmed due to the user's own negligence.
• If a game is unavailable due to issues with the game provider's server.
• For the outcome of bets placed at the user's own choice.

melbet official places the highest importance on protecting users' personal information. Data collected at the time of registration is used only for account management, identity verification, and improving service quality.

Our Privacy Policy contains detailed information on data collection, storage, and use. By using the platform, you are also giving your consent to that policy.

• Personal data is not sold for marketing or third-party advertising.
• All sensitive data is protected through SSL encryption.
• Payment information is shared only with the relevant payment provider.
• Data may be provided to authorities as required by law.

melbet official believes that betting and casino games are a form of entertainment, not addiction. For this reason, we encourage users to play responsibly.

You are encouraged to read our Responsible Gaming Guide on setting personal limits, recognising signs of excessive play, and how to get support.

• Only play with money whose loss would not affect your daily life.
• Avoid betting when under the influence of alcohol or when under mental stress.
• If needed, request a temporary break (cooling-off period) or permanent closure of your account.
• Do not allow any family member to use your account.

melbet official reserves the right to partially or fully amend these terms at any time. The following process will be followed when making changes:

• Users will be notified of significant changes via email or on-site notifications.
• Updated terms take effect from the date they are published.
• If a user objects to the new terms, they may request to close their account.
• Continued use of the platform after any changes will be taken as acceptance of the new terms.

The latest terms will always be available on this page. Older versions will be kept on record but will no longer be in effect.

If you have any questions or concerns about these terms and conditions, please contact our support team. We are available 24/7 in both Bengali and English.